Shipping Policy

At Cinque Stelle , we strive to provide efficient and reliable shipping services to ensure your satisfaction with every purchase. Please take a moment to review our shipping policy outlined below:

Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may be slightly extended, but we make every effort to fulfill orders promptly.

Shipping Methods:

  • We offer standard and expedited shipping options for domestic and international orders.
  • Standard shipping typically takes 3-7 business days for delivery within the contiguous United States. International shipping times may vary depending on the destination and customs clearance.
  • Expedited shipping options are available for customers who require faster delivery. Shipping times for expedited services will be provided at checkout.

Shipping Rates:

  • Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination address.
  • Customers can view the applicable shipping rates for their order during the checkout process before completing their purchase.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status and location of your package through our website or the courier's online tracking system.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. Any such restrictions will be clearly stated on the product page.
  • We currently do not ship to P.O. boxes or APO/FPO addresses.

International Shipping:

  • For international orders, please note that customs duties, taxes, and other fees may apply upon importation. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
  • International shipping times may vary depending on customs clearance processes in the destination country.

Delivery Issues:

  • In the rare event of a delivery issue or if you have not received your order within the estimated timeframe, please contact our customer service team for assistance. We will work diligently to resolve any shipping-related concerns and ensure that you receive your order in a timely manner.

Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.

If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our customer service team. Thank you for choosing Cinque Stelle !